Learning Outcomes

Events Management Industry

Qualifications, Daily Tasks and Your Position

Strategic Management

Events Management & Planning Software

Lesson Summary

This module will introduce you to the different types of events that you might create as an events planner. You will learn about the skills you need to work in the industry and find out about the realities of life as an events planner. You will discover the importance of strategies and budgeting. You will also be introduced to events management software.

Customer Service

Tips, Delegation and Scheduling

Communication

This module consists of three topics of informative content. Subjects include the importance of customer service and how to offer a high level of customer service. You will discover how to plan your time effectively and how to improve your communication skills. You will also learn about the importance of delegation and scheduling.

Small and Private Events

Corporate Events, Conferences and Exhibitions

Celebrity, Fundraising, Sports and Hospitality Events

General Considerations

This module introduces you to various types of events including small and private events, corporate events, conferences and exhibitions. You will learn about the aims of each of these events, why timing is important and how to manage exhibition traffic. You will also discover what steps you should take before, during and after the event.

Promoting the Event

Promotion During and After Your Event

Finances and Budgeting

Event Tickets

This module covers the various ways of promoting an event to attract traffic, how to finance an event and create a budget, event ticketing and how to promote ticket sales. You will discover the importance of using social media to promote an event and drive engagement. You will also learn about typical event costs and how to factor these into your budget.

Themes and Suppliers - Lesson Outcomes

Themes - Staging and Design

Bring the Theme to Life

Supplier Types and Qualities

Negotiating and Relationships with Suppliers

This module covers the following aspects of events management: theme staging and design, bringing event themes to life, supplier types and qualities, and finally supplier engagement, negotiations, and relationships. You will also learn how to make the most of a venue's resources, how to use seasonal themes and how to find reliable suppliers.

Event Logistics

Troubleshooting

Managing a Team

This module covers aspects including events logistics, troubleshooting event challenges and how to manage a team. You will learn about the details of managing event space from organising parking facilities to waste disposal and furniture. You will also find out about hiring and training event staff.

Health and Safety Policies

Managing Health and Safety During the Event

Legal Requirements in the UK

Licences, Emergencies and Weddings

This module explores health and safety issues and looks at how to produce events that are compliant with UK law. You will learn about the event planner’s role in creating safe events and how to apply for the appropriate permits. You will also discover the legal requirements of weddings and how to plan for emergencies.

Setting Goals and Measurements

Planning a Sustainable Event

Leaving a Legacy

Prepare for Changes

This module includes topics about how to set goals for events and measure the success of the events using quantifiable or soft measurements. You will learn how to commit yourself to a series of environmental, social and economic responsibilities through planning a sustainable event. You will also find out how to ensure people remember your event for all the right reasons.

Pros and Cons of Events Planning

Self-Employed Events Planner

Business Plan and Banking

This module introduces you to the factors you should consider if you decide to start your own event planning business. It weighs up the pros and cons of being your own boss and examines how to write a business plan. You will learn about the different types of office space available to you. You will also find out about business bank accounts and the importance of separating your personal expenses from your business expenses.

Marketing and Branding

Marketing and Advertising Tools

Insurance and Tax

This module outlines why marketing and branding are instrumental to every business. It explains how A/B Testing can help you choose the right marketing tools for you and explains why word of mouth marketing is so valuable. You will discover the importance of building a website and how to use social media advertising to your advantage. Finally, you will learn about your responsibilities regarding insurance and tax.

Diploma in Events Management - Assessment

This diploma course equips you with the management skills required to become a successful event planner.

Diploma in Events Management

This diploma course provides a valuable foundation for anyone who wants to plan and stage events. Whether you intend to work for a company or start your own business, this course teaches you everything you need to know to hold events that run smoothly and linger in the attendees’ memories. We lay out proven strategies to hold many types of gathering and examine ticketing, themes, suppliers, legal issues and health and safety concerns.

Events Management: Strategy, Event Types and Customer Service Assessment

This free course introduces you to the basic concepts of customer service and skills required to manage events.

Events Management: Strategy, Event Types and Customer Service

This free online event planning course is an informative introduction for anyone who wishes to venture into the ever-evolving events management industry. The course focuses on some of the basic concepts, skills and factors to consider when starting as an events manager. Gain key knowledge about events management strategies and vital customer service skills as well as the main issues to consider when planning for different types of events.

Introduction to Business Consulting

Needs Analysis

Information Gathering Techniques

Developing Your Skills

This module is designed to give you a comprehensive understanding of what it takes to become a successful business consultant. It covers key topics such as needs analysis, information-gathering techniques, along with the qualities and skills required to excel in this field. You will explore how to develop a plan to build your skills and expertise.

Business Ethics

Getting Hired as a Business or Management Consultant

Starting Your Own Consulting Business

Working With Other People and Succeeding as a Consultant

This module will begin with exploring the ethical concerns in business. As you progress, you will gain insight into the importance of networking and marketing effectively to potential clients. By the end of the module, you will have a solid understanding of the path you need to follow to become a successful business consultant.

Course assessment

Learn how to become a trained business consultant in this free online course that lays out the fundamentals of business.

Basics of Business Consulting

This business course is designed for anyone interested in learning the fundamental techniques and skills required to become a successful business consultant. We cover a range of topics, from understanding the role of a consultant to needs analysis, effective communication and building relationships with clients. Anyone considering a career in business consulting or who wants to improve their consulting skills can benefit from this course.

Characteristics of Business Budgeting

Benefits of Business Budgeting

Approaches to Business Budgeting

Business budgeting is a very important strategy that helps corporate entities measure their performances. This module works through the characteristics and objectives of business budgeting and the different approaches to business budgeting in detail.

The Budgeting Processes

Types of Business Budgets

Budgeting Ideas

This module on budgeting processes and their types work through the practical steps of building a budget step by step. The module also tackles the different types of business budgets and their characteristics in detail.

The Basics of Business Budgeting – Course Assessment

Understand the fundamentals of business budgeting and business analysis in this free online budgeting course.

The Basics of Business Budgeting

This course is an invaluable opportunity to gain insight into business budgeting and analysis. The knowledge gained will give you the ability to shape your company's future. You will learn the different approaches to budgeting, including top-down and bottom-up. In addition, you'll discover the different types of business budgets and how to use them to measure a company's performance. Lastly, become familiar with various budget characteristics.

Introduction to MBA Essentials - Learning Outcomes

Welcome to the Course

Business Start-up

The Right People - Irrespective of Business

Introduction to MBA Essentials - Lesson Summary

In this module, you'll delve into the essential topics and concepts of an MBA, what you need to know to succeed, and where your focus should be. You will look at how to start your new business venture and the importance of your team. We'll briefly look at the Five Love Languages and how you can apply them to your new start-up.

Business Plan Writing - Learning Outcomes

How to Write a Business Plan

Finance and Capital

Your Team - HR

Business Plan Writing - Lesson Summary

In this module, you will look at types of investors and what you should cover when meeting with them and raising capital for your start-up. Other topics include pricing for your products, A/R and A/P terms, and the critical aspects of HR within your company - letting someone go, choosing the right people for the right roles and quiet quitting.

Running Your Business - Learning Outcomes

MARCOM - Marketing and Communications

Customers and Customer Service

Business Operations

The Legal Part

Running Your Business - Lesson Summary

In this module, you will review the importance of marketing, communications, sales, and customer service for your new business. You will review how to organize your business from the beginning, the processes you can implement, and the legal side, including NDAs, patents, and local, national, and international laws.

Local, Regional, and International Economy - Learning Outcomes

Challenges in Organizations and Businesses

Bulletproofing Your Business

Supply Chain

Local, Regional, and International Economy - Lesson Summary

In this module, you will review the potential challenges your business could face in a pandemic or war and emergency preparedness suggestions. You will also look at the types of companies classed as "bulletproof" in times of economic strife. Later, you will look at supply chain problems and the processes you can adopt to protect your business.

AI in Business - Learning Outcomes

AI - Opportunities and Threats

Sales and Marketing

Running Your Business

AI in Business - Lesson Summary

In this module, you will review the AI Revolution and the importance that it will have on your business moving forward. The topics will discuss the use of AI in finance, supply chains, marketing, sales, and customer service. Later, you will learn the importance of AI automation and use it to find weak points in your supply chain.

Expansion and Succession - Learning Outcomes

Planning for Success and Succession

Expanding Your Business

Succession Planning

Expansion and Succession - Lesson Summary

In this last module, we review the topics of planning for success, meetings, delegating the workload, EOS processes, risks, and opportunities. Later in the module, you will look at what to do when you want to expand, sell, or pass the business on to successors—should you look for the most qualified or experienced person? Read on to find out more.

MBA Essentials: Key Concepts and Topics for Future Leaders - Course Assessment

This free online diploma course teaches fundamental business management skills for your new start-up concept.

MBA Essentials: Key Concepts and Topics for Future Leaders

Are you ready to turn your business ideas into a thriving reality? This course equips you with the strategies and skills needed to navigate the challenges of entrepreneurship and leadership. This course offers practical knowledge and tools for every stage of your business journey, from building your team and securing capital to mastering marketing, HR, and operations. Take control of your future, overcome obstacles, and lead with confidence!

How to Manage a Salon

Salon Operations and Revenues

Marketing and Human Resources

In this module, you will be introduced to the essential skills and qualities required for effective salon management before discussing a comprehensive business plan and pricing strategies for salon services. We go through marketing and promotion techniques to attract and retain customers in your salon, including how to build a cohesive team.

Salon Management Masterclass - Course Assessment

Learn how to manage a beauty salon in this free online course that covers all aspects of personal care salon operations.

Salon Management Masterclass

Salon managers are responsible for the seamless and effective functioning of a personal care or beauty salon. This course provides the tools and know-required how to operate a profitable salon. As part of a thorough guide to creating a business plan, setting goals and carrying out market research, we examine the essential sectors and services in the salon industry. We then discuss pricing tactics, revenue management, spending control and more.

The Rise of AI Search: ChatGPT Surpasses DuckDuckGo, Threatens Bing

Coursera Bets $100 Million That Andrew Ng Can Do What Coursera Can’t

Harvard CS50 in 2025: How to Get a Free Certificate

7 Best Kubernetes Courses for 2025

10 Best Free Rust Courses for 2025: Write Memory-Safe Code

5 Best Free Raspberry Pi Courses for Beginners in 2025

[2025] 450+ Free Google Certificates and Badges

Why Coursera Stock Dropped by 20%

The Business of Online Education: A Deep Dive Into Coursera’s Financials

Boost Your AI Confidence with Google’s Course

FutureLearn’s 2021: Year in Review

8 Best Geology Courses for 2025

Harvard’s Intro to Python: Earn a Free Certificate

11 Best ChatGPT & Prompt Engineering Courses for 2025

9 Best Quilting Courses for 2026: Turn Fabric Scraps Into Heirlooms

2022 Year in Review: The “New Normal” that Wasn’t