Learning Outcomes

Human Resource Systems and Processes

Organization Structure and Reporting Relationships

Bands and Grades Structure

Human Resource Policies

Lesson Summary

In this module, you learn about organizational structure and discover why it is required in a company. Find out a step-by-step method to make an organizational structure for your company. Gain a good understanding of grades and band structure and learn why they are needed in a company.

Conducting Recruitment

Conducting Selection

Onboarding and Induction

In this module, you will learn how to attract prospective employees to your company and how to create a job description. Find out the various recruitment channels and important recruitment indicators you must measure and monitor. Learn how to find the best candidate for a job and how to integrate a new employee into an organization.

Performance Management System, Goal Setting and Key Results Areas

Conducting Reviews, Providing Effective Feedback and Action Planning

In this module, you will learn how to set up an effective performance management system and how to conduct data and evidence reviews. Find out why a performance management system is required and how to set goals for the organization.

Human Resource Systems and Processes - Course Assessment

Explore how human resource processes and systems can improve productivity and profitability in this free online course.

This free online human resource certification will introduce you to human resource processes and systems, human resource (HR) policies, organizational structures, and grades and band structure for making your company competitive. This HR training delves into the enabling HR principles that everyone in human resources management can apply to the HR function in their organization to improve employee performance, value propositions, and recruitment.

An organizational structure defines how activities such as task allocation, coordination, and supervision are directed toward the achievement of organizational objectives. A band or grade is a method to decide the seniority and expectation for a specific role. This free online HR course will introduce you to the organization structure, bands, and grades structure and how to set them up for your company. Discover the various signs which tell you that your company is in need of better human resource systems and processes and the seven essential human resource systems and processes that you must have in your company. Organizational structure is the next topic and you will cover what a good organizational structure looks like, why it’s important, and how to implement one. There are 12 essential human resource policies that are required by any organization in India and these are discussed in detail along with where to download them, ways in which they’re able to be modified and the bands and grades structure for a company.
The next theme covers the employee value proposition and all you need to know about it. You will learn why it is critical in retaining top performers, how to create one for your organization, and how it attracts new external talent. This sets a good foundation in this HR certification to learn about recruitment, where the content covers how to use role outcomes to decide the qualification, experience, and competencies required to succeed in the role, the two types of evidence during an assessment, how to create a job description, and recruitment channels such as social and digital media, job portals, among others. Recruitment metrics, role-specific assessment criteria, assessment tools such as competency-based interviews and role-plays, first contact post-selection, and onboarding conclude the recruitment section of this HR course.
Effective human resource management involves much more than just recruiting new talent. Human resource professionals must be prepared to handle a variety of processes including onboarding, training, compensation and benefits, employee relations, and performance evaluation. As someone in human resource management, you need to recognize and understand the key processes of human resource management, and how these processes contribute to employee satisfaction and business growth. In this free online HR course, you will explore the critical human resource processes and gain insight into how those processes might be improved for the benefit of your team, employees, and the organization. This course is suitable for owners of small and medium enterprises, professionals in human resources, and anyone hoping to expand their technical knowledge in the HR field.

25 Resources to Learn Generative Engine Optimization in 2025

After Academia and Finance, Coursera Turns to Amazon for its Next CEO

Why Duolingo is Worth More Than Coursera and Udemy Combined

2025’s Online Education Shakeup Claims Another: Skillshare’s CEO Departs

Coursera and Udemy Shareholders Approve Merger With 99% of Votes

DeepLearning.AI to Cross $100M in Sales on Coursera

Medical Education Platforms with 800 Free Certificates & CME Credit

How to Start a Business in Dubai With No Money?

Exploring edX’s “Final” Tax Returns: Revenue Surges, Losses Mount, and Contributions Decline

7 Best TikTok Marketing Courses for 2025

The Series Finale of Online Education: Coursera Acquires Udemy

Four Months After Unveiling Ambitious AI Roadmap, Udemy’s Co-founder CTO is Out

10 Best Programming Courses for 2025

8 Best Crochet Courses for 2025: Practical, Enriching, Creative

10 Best Critical Thinking Courses for 2026: From Problems to Decisions

6,000+ Online Courses from California Community Colleges: A New Search Tool by Class Central

Introduction to Manual Handling

Manual Handling Injuries and Prevention

Manual Handling Risk Assessments

Manual Handling Legislation

The Maximum Weight You Can Lift

Risk At Work

Good Handling Technique

In this module, we will be going through the tips, techniques, and risks associated with transporting material manually. A detailed guide on the risks associated with manual handling and how to prevent injuries shall be provided. The role of legislation and incorporating the proper technique while transporting heavy materials will also be examined.

Fundamentals of Manual Handling - Course assessment

Learn how to manage the risks associated with manual handling and lifting in this free online health and safety course.

Fundamentals of Manual Handling

This health and safety course examines the basic concepts associated with the lifting of heavy objects in the workplace and explains how to make manual handling as safe as possible. Poor lifting techniques lead to many injuries each year so we outline the rules, regulations and techniques that ensure that both employers and employees can safeguard themselves from harm. If your work involves manual handling, enrol now to learn how to manage risk.

Introduction to Security Management

Organisational Security Management

Security Risk Analysis and Risk Reduction

Physical and Information Security Protection

Business Resilience and Crisis Management

Cyber Security and Fraud Prevention

Security Investigations and Threat Awareness

Laws and Regulations

In this module we will learn the basic functions and role of safety management. We will explore the concepts of responsibility, authority, and accountability in safety management. We will then learn about some of the key functions that protect an organization from all types of risks, threats, and fraud.

Course assessment

This free online course teaches how security management works, what functions it has and what risks it poses.

Security Management

This course introduces us to the essential functions and role of safety management. We will examine the organisational structure of safety management and the organisational principles. We will then learn about crucial functions that protect an organisation from all types of risks, threats and fraud. Then, we will explore the importance of physical security and the role of information security protection in organisations.

Introduction to Crisis Management

Preparing for a Crises

Responding to and Recovering From Crises

In this module, you’ll be introduced to the concept of crisis, its various forms, and its impact on organisations. You’ll learn how to identify potential threats, develop contingency plans, and establish response teams. You’ll be guided through the key elements of crisis communication, including strategies for recovery and post-crisis evaluation.

Course Assessment - Introduction to Emergency Crisis Management

Learn how to prepare for emergencies and help communities respond to crises and disasters in this free online course.

Introduction to Emergency Crisis Management

Emergencies caused by various factors can happen unexpectedly. Such disasters disrupt existing systems, making it crucial to be prepared with a thought-out strategy to respond efficiently in crisis situations. This crisis and disaster management course provides such strategies and explains how to handle emergencies. We explore the stages of crisis management and show you how to plan for emergencies and communicate with stakeholders during crises.

Introduction to Food Allergies

Allergen Management in Food Preparation

Communicating Allergen Information

Developing Allergen Management Plans

In this module, you will learn what food allergies and food intolerances are. The lessons discuss how to identify food allergens and prevent cross-contact during food handling and storage. You will understand allergen labelling regulations, how to communicate allergen information, and first aid protocols in the case of allergic emergencies.

Course assessment - Food Allergen Awareness

Learn how to properly label ingredients to prevent allergic reactions in this free online allergen management course.

Food Allergen Awareness

Nearly 10% of the population is allergic to certain ingredients. This means that food manufacturers and services must lower the risk of allergic reactions by providing consumers with clear information and alternatives. This food safety course identifies common food allergens and explains how they affect the body. We go over the regulations governing ingredient labelling and show you how to implement allergen control to protect customers.

History of Food Safety Management Systems

Publication of ISO 22000:2018

Important Definitions in ISO 22000:2018

In this module you will be able to know about the history of Food Safety Management System including the ISO 22000 and the FSSC 22000. This module also covers the details about the publication of ISO 22000:2018 Standard. Explanation and activities on important terminologies and concepts (selected from ISO 22000:2018 standard) are also included in this module.

Leadership Role and Context of Organization

Risk Management and Support Provision

Operations Management

In this module you will learn the expectations of the standard regarding top management to exhibit a leadership role. This module will help you to familiarize yourself about the requirements of the standard to conduct analysis on context of organization and how a food organization can manage it. Also the module covers risk and support management functions. Lastly the module explains the main part of the standard which is on Operations of the Food Safety Management System.

Monitoring, Measurement, Analysis and Evaluation

Internal Audits and Management Reviews

Improvement

This module explains the Check part of the standard which is performance evaluation. This module enlightens performance evaluation at operational level which covers monitoring, measurement, analysis, and evaluation. Also this module describes Performance evaluation at management system level which covers internal Audits and management Reviews. Finally this module incorporates explanation on continual improvement.

ISO 22000:2018 - Elements of Food Safety Management System - End of Course assessment

Learn about how to manage Food Safety Management Systems with this free online ISO 22000:2018 course.

ISO 22000:2018 - Elements of Food Safety Management System (FSMS)

This free online ISO 22000:2018 course will teach you about the Elements of Food Safety Management System (FSMS). FSMS is a collaborative and systematic approach to effectively managing food safety risks. With this course, you will learn how this standard works and the potential benefits it can offer to food organizations. You will also study the requirements of the standard for conducting analysis and how a food organization can manage this.

Introduction to Facilities Management

Duties of a Facility Manager

In this module, you will learn about the various aspects of facilities management and will be apprised of all the necessary information a facilities manager should know to be able to carry out several duties successfully. Upon that, you will also learn about the legal considerations attached to various departments in a facility.

Facility Management - Maintenance and Repairs - Course Assessment

Explore facility management to ensure the efficiency of any organisation with this free online course.

Facility Management - Maintenance and Repairs

In this course, we will introduce you to the basic concepts of facilities management and the various roles of a facilities manager. You will learn about the ins and outs of the numerous duties of this profession like lease purchase, vendor management, health and safety, maintenance and repair. We will show you the importance of having a well-managed workplace and how it can affect employees' productivity and behaviour.

Introduction to Risk Assessment

The Three Processes of Risk Assessment

Identifying the Organizational Hazards

This module presents discussions on important aspects of organizational risk assessment and control in the workplace. Through this module, you will be able to define risk assessment and its importance. Moreover, you will also learn about the reasons for conducting this assessment along with its goals. Lastly, hazard identification is also given.

Risk Assessment & Control - Health & Safety - Course assessment

Learn how to conduct a risk assessment and hazard identification for your organization in this free online course.

Risk Assessment & Control - Health & Safety

This short course is designed to teach its enrollees the importance of conducting a risk assessment as part of organizational health and safety management. It discusses various aspects of risk assessment, such as its essential steps, the reasons for conducting a risk assessment and the goals. The course also contains sufficient learning material on hazard identification and the method of ranking these risks.