Learning Outcomes

Minute Taking Basics

Standards For Minute Taking

Pre-Meeting Preparation

Lesson Summary

Organisational efficiency entails careful planning and standardised processes. Taking meaningful minutes of any meeting contributes to the productivity of a team or an organisation. In this module, you will be introduced to the basics of minute taking. You will learn about the key tenets of pre-meeting preparation and the roles and responsibilities of a minute taker at this stage. You will understand why it is important to know the pre-approved standards and layout options for taking minutes.

During and After the Meeting

Personal Development

Minute taking is a definitive skill and is quite often considered an art. A minute taker requires specific skills such as proficiency in grammar, spelling, proficient use of relevant technology and active listening. This module will teach you the roles and responsibilities of a minute taker during and after a meeting. You will also learn about the personal development skills for a minute taker and the exercises given within the topics will enable self-reflection and help you to gain confidence.

Course assessment

Acquire a sought-after skill by learning how to take top quality meeting minutes effectively in this free online course.

Taking Meeting Minutes

Learn the finer nuances of becoming a proficient minute-taker in this free online skill development course. The structured course content will explain the basics, standards and content of meeting minutes. Master different layouts and see how to share and file minutes. You will also be able to focus on developing some of your personal skills. This is a useful course for those looking for a successful career in administration.

It is likely that we may not recall all the key points discussed in a meeting so a well documented meeting note or ‘minute’ that highlights the discussed agenda and action points is a valuable document to have in place. It is important for organizations to have a minute-taking protocol as an effective way to maintain records of discussions and accomplishments. But how is this achieved? Are these long and complicated documents? Who reads these notes? Does taking minutes require any special skill? You will get answers to all these critical questions as you complete each module of the course. It begins with the basic understanding of taking minutes, the do’s and the don'ts, and the tasks and responsibilities of the minute taker (who can either be a specially appointed person or anyone who attends the meeting).
Learn about the importance of standards and the key tenets of pre-meeting preparation. The role of technology cannot be ignored in this aspect of meeting administration. Get acquainted with the various ways by which one can become an efficient minute taker. Capturing information quickly and accurately while a meeting is in progress entails learning special skills and techniques. You will also study the correct ways of taking and sharing meeting minutes; what kind of preparation is needed before a meeting; how a minute taker should communicate with the chairperson and the attendees; and what makes a good minute taker. The step-by-step description of all these aspects of professional minute taking will enrich your administrative skill set. Each topic has a few exercises and a self-assessment quiz that will help you to master the essential facts of minute taking.
The second module of the course covers the roles of a minute taker during and after a meeting. You will get useful tips on how to prevent common mistakes made during meetings and how to use mind-mapping tools to capture information. It also focuses on a few other personal skills that are essential for any minute taker: learn why sharpening your listening, editing and proofreading competencies will bolster your expertise in minute taking and elevate your proficiency level. This is a valued skill in any administrative role as, in addition to capturing meaningful information, the minute takers also help in keeping the meeting on track. They know the importance of setting an agenda and work closely with top executives. Many organizations offer full-time positions for professional minute takers because all business meetings dealing with critical or sensitive issues need impartial, precise and timely documentation of the proceedings. Think smart and enrol in this free course right now.

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Introduction to the Catering Industry

Food safety in the Catering Industry

FATTOM and the 4C’s in Catering

Terms and Definitions

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What is HACCP?

HACCP Prerequisite Programs (Part 1)

HACCP Prerequisite Programs (Part 2)

HACCP Prerequisite Programs (Part 3)

HACCP Prerequisite Programs (Part 4)

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Step 1: Assemble the HACCP Team

Steps 2 & 3: The Product Description and It's intended Use

Steps 4 & 5: The Flow Diagram and On-Site Confirmation

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The Seven Principles of HACCP (Part 1)

The Seven Principles of HACCP (Part 2)

The Seven Principles of HACCP (Part 3)

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HACCP Food Safety System for Restaurants and Other Catering Services - Assessment

In this free online course, learn how to implement the HACCP Food Safety System in your catering establishment.

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Publication of ISO 45001:2018

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Leadership and Organizational Context

Managing Risk: Opportunities and Support Functions

Operational Controls and Emergency Responses

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Monitoring, Measurement and Analysis

Internal Audits and Management Reviews

Continuous Improvement

Learn more about monitoring, measurement and analysis related to ISO 45001:2018;  as well as how to carry out successful internal audits and management reviews; and implement Continuous Improvement.

ISO 45001:2018 Course Assessment

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History of ISO 9001 Revisions

Process Approach And PDCA Cycle

Context Of Organization And Risk Based Thinking

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Clauses on Planning of the Quality Management System

Clauses on the Operation of the Quality Management System

Clauses on the Check & Act of the Quality Management System

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Organization Knowledge

Internal Auditing

Management Review

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HIPAA Security Rules

Penalties for Non-Compliance

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Quality Management System of Medical Devices' Suppliers and Manufacturers

ISO 13485:2016 Important Terminologies

Publication of ISO 13485:2016 and Context of Publication

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Quality Management System Requirements

Management Responsibility and Resource Management

Product Realization – Planning to Design and Development

Product Realization – Purchasing and Production

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Monitoring and Measurement

Control of Non-Conforming Product

Analysis and Improvement

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How to Conduct Auditing

Competence and Elements of ISO 9001:2015

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Workplace Safety and Employee Rights

OSHA Personal Protective Equipment (PPE)

Emergency Action Plan & Electrical Safety

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